docs.qover.com
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| Latitude | 43.1776 | |
| Longtitude | -83.7072 | |
| Country | United States | |
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| First seen | 14.02.2023 17:52:03 | |
| Reg-Created | 01.01.1978 | |
| Reg-Expire | 01.01.1978 | |
| Domainname | docs.qover.com | |
| Root-Domain | qover.com (more) | |
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| Description | ## Introduction Insurance is about being there for your customers when they need it most. And that means being able to process and manage claims quickly and efficiently. Thatâs why, at Qover, we built an API that enables our partners to offer the best claims experience to their customers. Qoverâs API can be integrated into any system, allowing users to create and track claims without ever leaving your UX â which all links back to you creating a seamless customer experience. With our claims API: \* Customers can create an insurance claim in your UX. \* Customers can see the status of their claim in real time. \* You can see a full list of claims made by any given customer. \* You can see the status of any claim. Check out our documentation below to learn more. If youâve got questions or are interested in using our API, our team [is here to help](https://www.qover.com/contact-us) with everything from making sure youâve got the right licence to assisting with implementation. [Request your API key](https://www.qover.com/api-access) ## **A quick overview of our API** \* Qoverâs claims API is `JSON REST API` compatible with the `JSON:API` specifications \* When performing any API request, you must specify application/json in the `content-type header` \* Authentication to Qoverâs API is done via a public and private API key. It must be provided in all requests you make. \* Your âpersonalâ API keys will be shared with you during the implementation phase by the appointed project manager. ### **How does it work** #### The process \* We configure your access in our Qover back office. \* We send you your sandbox API key \* You start toying with our API and fully integrate it. \* Your customers can file insurance claims within your ecosystem (app, website, etc.) for a top-notch claims experience. #### **Submitting a claim** There are multiple way to configure the necessary questions for your customers: \* If the insurance product is a standard Qover product, you can check the `GET` First Notification Of Loss endpoint to get the list of questions that customers need to answer. \* If itâs a custom insurance product, you can check the `GET` First Notification Of Loss endpoint to get the list of questions that customers need to answer. One of our project managers will also support you during implementation. How you collect the information is totally up to you. If you already have customer data in your system such as names, emails, etc., then it doesnât need to be included in the claim form. #### Claimant details When a customer submits a claim, we ask for the claimantâs personal details regardless of the type of insurance product. These personal details will need to be provided within the âclaimantâ section of the `POST` claim endpoint. If you already have their personal data in your system, then you donât need to ask them in the claim form â less questions means a faster claims process for your users. Qover accepts the below information about the claimant: ``` json "claimant": { "email": "[email protected]", "phone": "+3211239011", "firstName": "John", "lastName": "Doe", "birthdate": "1989-04-05", "address": { "country": "BE", "city": "Brussels", "zip": "1000", "street": "Rue du Commerce", "number": "31", "box": "a" }, "entityType": "ENTITY_TYPE_PERSON", "iban":"FR01234567893" } ``` #### **Uploading files** For most insurance products, we require customers to provide documents and other evidence with their claim. Then, youâll need to send us the URL of the file the customer uploaded in the claim form. Once we receive the file, weâll download it in Qoverâs claims system. | |
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